A new version of MTR Mobile, the official MTR app, was launched today (March 13). MTR General Manager - Customer Experience Development, Annie Leung Ching-man, said that one of the directions of the new version is personalization and real-time information, which is "different for me, different for you, different for everyone".
When users open the app, the homepage will display route suggestions and next train times from nearby stations to their usual destinations at that time of day, as well as information about nearby stations, including real-time train arrival times, lift/elevator maintenance, and new station news and recommended attractions nearby; and the Next Train function will be extended to the Disneyland Resort Line, which means that all 10 heavy rail lines and light rail lines will be covered.
MTR City Saver is valid at 67 urban stations and can be used for 40 journeys within 40 days. Currently, there is a monthly usage of several million City Saver, but only physical tickets are available.
Leung pointed out that the new version of MTR Mobile has a new function of purchasing e-tickets, "Users can use the mobile phone application to buy a ticket, and every time they take a ride, they can scan the QR code to enter the gate directly." When purchasing an e-ticket on the app, the public transport subsidy scheme will also be registered directly, saving time in queuing up for tickets, registering for MTR points and the subsidy scheme. This feature will be available in early April.
Leung also pointed out that other new features include MTR station backgrounds, which allow users to turn on the location function and the App homepage will turn photos of nearby stations into background images according to the user's location.
The new version also introduces a game feature that allows members to play games to earn MTR points, which can be exchanged for discounts on fares, MTR station stores, MTR shopping malls and other rewards and benefits, and can also be donated to social welfare organizations.
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