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Chinapedia | Beyond 'China Travel': Delivery robots in China hotels

Lifestyle
2025.08.08 09:20
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Following the viral wave of "China travel" content, another trending term that has taken over social media platforms is the use of takeout delivery robots in many hotels in China. "So cool! Wow!" “I want to follow it and see where it goes”. The robot smoothly navigates plush carpets, autonomously summoning elevators, and arriving precisely at the guest’s door with their takeouts. This scene, once the realm of science fiction, has become an unexpected symbol of China’s tech-forward hospitality.

Robots delivering takeouts in hotel (File photo).

These robots are more than just a futuristic novelty; they offer genuine convenience and efficiency. If you're staying in a Chinese hotel and spot these whirring assistants, here's your simple guide to using them.

  1. Order takeout: Order the takeout using takeout Apps. Once the takeout is delivered to your room,  your items will be loaded onto the robot automatically (if your hotel utilizes the robots) – no need to request the robot specifically
  2. Wait for the Call: The hotel will call your room phone when the robot arrives outside your door.
  3. Take your delivery: Open your door to find the robot patiently waiting. On its touchscreen, you'll often need to input your room number to unlock the secure compartment and access your order.
Once you've taken your items, remember to close the robot's compartment door (File photo)

Crucial Tip: Once you've taken your items, remember to close the robot's compartment door or press the close door button. This signals the robot that its delivery is complete, allowing it to return to its station.

(Editor: Ella Qu)

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Tag:·Delivery robots· China travel· hotel

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