The issue of tips in the United States has become increasingly controversial. A restaurant at the Los Angeles International Airport includes an 18.5% tip on the bill, but states that customers can cancel it at their own discretion. Earlier, a customer who visited the restaurant did not leave a tip, but instead wrote an abusive message to the waiter, "No tips for illegal immigrants, go back to Mexico".
The racist incident occurred recently when two customers wrote insulting messages on receipts at the airport restaurant, upsetting the customers. A worker at Planet Hollywood recalled the incident on March 21, when he greeted two customers near the end of his shift. Twenty minutes after the customers left, he opened her bill and found these words, "I feel bad, I'm not Mexican, I'm Puerto Rican, but my wife is of Mexican descent. No one has the right to treat someone like that."
Before he saw the bill, he thought both customers were nice, but when they handed over the bill, it was clear something was wrong. "I could tell something was wrong by the way they looked at me." According to the restaurant's rules, the bill included an 18.5 percent gratuity, but a note at the bottom of the receipt stated that customers could cancel the gratuity if they weren't satisfied with the service.
The worker has been a waiter since 2014, but he encountered this situation for the first time. Since the two customers paid in cash and left no clues, "maybe I'm Latino and they saw me and recognized me as Mexican or illegal." He believes that the current political discourse on illegal immigration is contributing to this discriminatory behavior, "because of what US President Trump is doing right now, people have the nerve to be so bold." Others believe that the two customers left the insults as a sign of their frustration with the restaurant's "forced" tipping.
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