The Consumer Council sent representatives as mystery shoppers to 20 merchants selling takeaway coffee and hand-shaken beverages across Hong Kong at the end of last year. They tested buying takeaway drinks using their cups. Although some merchants still need improvement, over 70% had overall satisfaction rated as "satisfied" or "very satisfied." Among the 20 merchants tested by the Consumer Council, 11 offered discounts. The following is a summary of related discount information, drink sizes, reference specifications for takeaway cups, and requirements for using personal cups.
Maison Kayser Hong Kong
- Discount for bringing your cup: HK$5 off
- Available takeaway cup sizes and capacities: Hot drink One Size 10 oz (295 ml); Cold drink One Size 14 oz (413 ml)
NOC COFFEE CO.
- Discount for bringing your cup: 10% off
- Available takeaway cup sizes and capacities: Hot drink S 8 oz (236 ml), Hot drink L 12 oz (354 ml); Cold drink L 12 oz (354 ml)
Consumer Council Tips: It is not recommended to buy acidic drinks, such as orange juice, lemonade, or tonic water, in personal cups.
Pacific Coffee
- Discount for bringing your cup: HK$3 off
- Available takeaway cup sizes and capacities: Standard Tall 12 oz (354 ml), Grande 16 oz (472 ml), Alto 20 oz (590 ml)
Pret A Manger
- Discount for bringing your cup: HK$5 off
- Available takeaway cup sizes and capacities: Hot drink Regular 8 oz (236 ml), Hot drink Large 12 oz (354 ml); Cold drink One Size 12 oz (354 ml)
Starbucks
- Discount for bringing your cup: HK$4 off
- Available takeaway cup sizes and capacities: Tall 354 ml, Grande 473 ml, Venti 591 ml
Consumer Council Tips: Disposable containers are not accepted, and customers will be reminded that using non-heat-resistant containers for hot drinks may pose a risk of breakage and burns.
The Coffee Academic
- Discount for bringing your cup: HK$3 off
- Available takeaway cup sizes and capacities: Small 8 oz (236 ml), Large 12 oz (354 ml)
Circle K
- Discount for bringing your cup: HK$1 off
- Available takeaway cup sizes and capacities: Hot drink One Size 340 ml; Cold drink One Size 450 ml
Consumer Council Tips: The height of personal cups should not exceed 15 cm.
Abouteahk
- Discount for bringing your cup: HK$2 off for bringing your cup, HK$1 off for not using a straw, with a maximum total discount of HK$3.
TenRen Tea
- Discount for bringing your cup: HK$1 off
- Available takeaway cup sizes and capacities: Medium (M) 450 ml, Large (L) 610 ml
Consumer Council Tips: Personal cups should not contain polystyrene and should not be made of PLA, regular takeaway paper cups, or plastic bottles that cannot be reused. Personal cups can withstand temperatures from 0°C to 100°C and must be cleaned by the customer as no washing service is provided. If the personal cup cannot hold the entire drink, for safety and hygiene reasons, leftover tea will not be reserved or refunded.
Yi Fang
- Discount for bringing your cup: HK$2 off
- Available takeaway cup sizes and capacities: M 500 ml, L 700 ml
Lam Heung Ling
- Discount for bringing your cup: HK$5 off
- Available takeaway cup sizes and capacities: Hot drink 16 oz (472 ml); Cold drink 16 oz (472 ml), 20 oz (590 ml)
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