HK workers show slight uptick in happiness, but stress levels remain high

In a recent survey conducted by CTgoodjobs in Q4 2024, the average workplace happiness index of Hong Kong workers reached 5.30 out of 10, marking a slight improvement over last year's score of 4.97.

Despite this modest progress, stress levels remain a significant issue, with the average stress index standing at 6.86, showing no substantial improvement from last year's 6.88. The survey collected responses from 2,144 participants across 23 industries, shedding light on the challenges faced by HK's workforce.

Workers aged 31 to 40 are the least happy

The survey revealed that workers aged 31 to 40 are the least happy, scoring an average of 5.16 on the happiness index, compared to 5.53 for workers aged 50 and above. Education levels also influenced happiness, with respondents holding a master's degree scoring 5.56 and those with a doctorate achieving 6.41. 

Freelancers and gig workers, often seeking more flexible work arrangements, reported higher happiness levels (5.58) compared to full-time employees (5.35) and part-time workers (5.50). However, unemployed respondents scored the lowest on the happiness index at 4.51.

The primary drivers of unhappiness among workers are financial stress (27.1%) and limited personal development opportunities (26%). Other significant factors include poor company morale (21.8%) and unsupportive management (21.6%).

Yau Tsim Mong District become the most preferred work locations

Geography also plays a role in workplace satisfaction. North District emerged as the happiest work location (5.8), followed by Wong Tai Sin (5.7) and Yuen Long (5.64). In contrast, the least happy districts are the Southern District (4.79), Tuen Mun (5.00), and Tsuen Wan (5.00).

Among the most preferred work locations, Yau Tsim Mong District ranked first, with 12.1% of respondents expressing a desire to work there, followed by Central and Western (11.4%) and Kwun Tong (9.7%).

Stress levels of Hong Kong workers remain high

HK workers continue to face significant stress, with an average stress index of 6.86. Those currently unemployed experience the highest stress (7.02), followed by full-time employees (6.91). Freelancers and gig workers reported comparatively lower stress levels (6.59).

The most stressful industries include laboratory testing, telecommunications, and banking/finance/insurance, while workers in the food and beverage, entertainment, and design sectors reported lower stress levels.

The survey highlighted key concerns fueling workers' stress and dissatisfaction. The top issues include low wages (41.8%), inability to meet daily expenses (29.8%), and difficulty finding suitable employment (27.0%). Other concerns include lack of recognition, with nearly 20% of respondents reporting a lack of a sense of achievement in their work.

High stress levels are taking a toll on workers' health, with nearly half of the respondents reporting chronic fatigue in the past three months. Common stress-related symptoms include insomnia (37.9%) and headaches (33%).

The survey underscores the pressing need for employers to address workplace happiness and mental health concerns. Research has shown a direct link between employee happiness and productivity, highlighting the importance of creating a supportive and fulfilling workplace environment.

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