Protect yourself! HKMA issues guidance on identifying financial scams

The Hong Kong Monetary Authority (HKMA) wishes to alert members of the public to a press release issued by Public Finance Limited relating to a fraudulent website and a social media page, which have been reported to the HKMA. A hyperlink to the press release is available on the HKMA website.

The HKMA wishes to remind the public that banks will not send SMS or emails with embedded hyperlinks that direct them to the banks' websites to carry out transactions. They will not ask customers for sensitive personal information, such as login passwords or one-time passwords, by phone, email, or SMS (including via embedded hyperlinks).

Anyone who has provided his or her personal information or who has conducted any financial transactions through or in response to the website or social media page concerned should contact the bank using the contact information provided in the press release and report the matter to the Police by contacting the Crime Wing Information Centre of the Hong Kong Police Force at 2860 5012.

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