The Labour Department (LD) today (March 13) announced that in view of the increasing popularity of online employment services among the general public and to utilize public resources more effectively, the LD will adjust and enhance its employment services starting from April 2 to meet job seekers' needs and suit market circumstances.
The LD's Telephone Employment Service Centre will introduce a voicemail service. Members of the public can leave messages and request services by calling the hotlines for job seekers (2969 0888) and employers (2503 3377) outside office hours and following the instructions provided. Staff will follow up and respond as soon as possible within the following working day.
The service hours of the LD's job centers and industry-based recruitment centers will also be extended from the current 9 am to 5:30 pm to 9 am to 6:15 pm from Monday to Friday (excluding public holidays). The centers will be closed on Saturdays, Sundays and public holidays, following the five-day week arrangement. Moreover, the Hong Kong West Job Centre on Hong Kong Island and the Tai Po Job Centre in New Territories East will merge with job centers in the nearby districts respectively to provide services to the public. For the addresses and service hours of the job centers, please visit the LD's Interactive Employment Service (iES) website (www.jobs.gov.hk/en/c).
The LD has been providing diversified and free employment services for job seekers. Apart from services provided by job centers and recruitment centers, LD's iES website and mobile application provide round-the-clock online employment services and employment information to enable job seekers to search for job vacancies and submit job applications online. Registered job seekers can also call the hotline for job seekers of the Telephone Employment Service Centre to obtain job referrals without having to visit job centers in person for the services.
The LD will continue to review services provided in a timely manner and implement measures to enhance services in light of the service needs and market situation to enhance service efficiency.
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