Taxi Service Commendation Scheme 2022 opens for public nominations

The Transport Department (TD) today (Nov. 23) said that to promote the quality services and image of the taxi industry, the TD and the Committee on Taxi Service Quality (CTSQ) are co-organizing the Taxi Service Commendation Scheme 2022. To recognize the quality services provided by taxi drivers and the management team, a total of 24 awards will be granted in the scheme this year, including 20 "Quality Taxi Drivers" awards, one "Most Popular Taxi Driver" award, one "Quality Taxi Service Management Team" award, and two "Good Driver, Good Service" awards. The scheme is now open for public nominations until January 13, 2023.

Members of the public can nominate quality taxi drivers and service management teams, as well as share the "Good Driver, Good Service" riding experience provided by a taxi driver, via the CTSQ's webpage (www.ctsq.org.hk/voting) by scanning the QR code on the promotion material of the scheme (see Annex) displayed inside the taxi compartments. They can also send the completed nomination form to the TD by post or email. The form can be downloaded from the TD's website (www.td.gov.hk/en/transport_in_hong_kong/public_transport/taxi/index.html) or the CTSQ's website (www.ctsq.org.hk).

After the nomination period, members of the public can learn about the good conduct and performance of the nominated taxi drivers and vote for the awards of "Quality Taxi Drivers" and "Good Driver, Good Service" on the CTSQ's webpage. The "Quality Taxi Service Management Team" award will be evaluated and selected by an assessment panel of the CTSQ. It is expected that the award presentation ceremony will be held in mid-2023.