
The registration for 2022 (Phase II) Consumption Voucher Scheme (Scheme) will close on Saturday (July 23). The Government spokesman reminded eligible persons who had not registered before. Existing registrants who want to change their stored value facility (SVF) account for receiving consumption vouchers under Phase II to grasp the time to complete the procedure through the electronic registration portal in the Scheme website (www.consumptionvoucher.gov.hk) or one of the temporary service centers (Note).
For existing registrants who do not want to change the SVF account, the Government will later conduct a checking on their eligibility according to the eligibility criteria announced on June 13. All registrants will receive notification on the checking result by SMS issued through the specified telephone number (+852 6059 1120). People may also enquire about their checking results through the interactive voice response system of the hotline 18 5000. Eligible registrants will be disbursed with electronic consumption vouchers in installments starting from August 7.
The spokesman said that registrants who wish to submit representations after being notified that they are not eligible may download the "Application Form for Review" from the Scheme website or obtain it through the Scheme hotline 18 5000. They should return the completed application form together with relevant documents through the following channels within 14 days after receipt of the SMS notification:
(1) by post to the "Consumption Voucher Scheme Secretariat" at P.O. Box 185000, General Post Office, Hong Kong;
(2) by fax (number 3106 0701);
(3) by email (enquiry@consumptionvoucher.gov.hk); or
(4) by hand to the eight temporary service centers located in Hong Kong Island, Kowloon and the New Territories or the "Consumption Voucher Scheme Secretariat" on 17/F, Pioneer Centre, 750 Nathan Road, Mong Kok, Kowloon. The temporary service centers will be open from 9 am to 6 pm from Monday to Saturday (except on public holidays) until August 13.
The Secretariat will issue an SMS to confirm receipt of the review application. Under normal circumstances, the Secretariat will notify the applicant in writing of the review result within six weeks.
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