Application for JoyYou Card opens for eligible persons aged 65 or above in batches starting from June 1

The Government today (May 16) announced that eligible Hong Kong residents aged 65 or above should apply for the JoyYou Card from June 1, 2022, to end-October 2023 in batches to continue to enjoy the concessionary fare under the Government Public Transport Fare Concession Scheme for the Elderly and Eligible Persons with Disabilities (HK$2 Scheme).

Applicants should submit their applications via the Octopus App mobile application or by posting the application forms to Octopus Cards Limited (OCL) in accordance with the following timetable:

OCL has set up a JoyYou Card application dedicated service hotline (3147 1388) to facilitate enquiries by elderly persons and their carers. In addition, from June 1, 2022, distribution points of paper application forms will be increased from over 330 to over 540. 

The JoyYou Card will be sent to the eligible applicant's Hong Kong postal address in four weeks upon receipt of the completed application. The Government will subsidize the HK$20 administrative fee for the first application of eligible persons. Applicants do not need to pay any application fee to OCL. JoyYou Card holders should load more than HK$50 into the Card before initial use to cover the $50 refundable deposit charged by OCL.

In addition, eligible persons with disabilities may continue to enjoy the HK$2 concessionary fare by using their existing Personalised Octopus Cards with valid "Persons with Disabilities Status" and do not need to apply for the JoyYou Card.