Transport Department to resume licensing and driving test services gradually

In line with the Government's announcement to resume public services gradually, the Transport Department (TD) said on March 29 that its licensing services and driving test services will make an orderly adjustment as follows:

Licensing and related services

The TD's Licensing Offices, Public Vehicles Unit, Vehicle Records Office, Driving Licence Records Office, Driving Offence Points Office and Cross-Boundary Unit will resume walk-in counter services in full from April 21 to process all licensing and related applications.

The TD anticipates that when the walk-in counter services are resumed, the queuing time for counter services will be longer. The TD appeals for patience and understanding from members of the public who have submitted applications or are required to queue up for counter services. The Licensing Offices will strengthen crowd control measures if the situation warrants. Members of the public should follow the instructions given by staff on site. In tandem, the TD appeals to members of the public to consider using online appointment services or submit applications via drop-in boxes at the Licensing Offices, by post, or online so as to avoid the gathering of crowds and reduce waiting times at the Licensing Offices.

Driving test services

Motorcycle driving tests (road test) have continued to be held as normal at present. The TD will resume driving test services (road test) for all vehicle types from April 19. Candidates who have been scheduled to take a road test concerned on or after April 19 should attend the test according to the test date, time, and driving test center specified in the driving test appointment letter. In addition, the driving test (Part A written test) and the taxi written test services will be resumed from May 6.

Candidates affected by the suspension of the driving test services (road test and written test) will be notified individually of their rescheduled test dates.

Driving test appointment services

The driving test appointment services, including walk-in counter services of the Driving Test Appointment Office (DTAO), handling of driving test applications for fresh candidates and repeaters, and driving test postponement applications, the online booking service for driving test appointments and the telephone booking service for repeater early test appointments, will be resumed from May 6. During the suspension period of the driving test appointment services, candidates who would like to submit applications for test postponement/temporary cancellation of a driving test appointment or change of driving test region may submit the applications to the DTAO within two weeks after resumption of the driving test appointment services.

For enquiries, members of the public can contact the offices concerned of the TD at the following numbers: